Privacy Policy
Overview
Rhode Island Spine Center, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at rhodeislandspinecenter.com (the "Site").
This policy applies to information collected through the Site only. It does not apply to information collected in the course of clinical care, which is governed by our HIPAA Notice of Privacy Practices (available upon request at our office).
Information We Collect
Information You Provide
When you use our contact form, you may voluntarily provide:
- Name
- Email address
- Phone number
- Reason for contacting us (new patient, existing patient, or general question)
- Message content
Information Collected Automatically
When you visit the Site, our hosting provider (Vercel) may automatically collect standard server log data, including your IP address, browser type, referring page, and pages visited. This data is used for security, performance monitoring, and aggregate analytics only.
Self-Assessment Tool
Our self-assessment tool processes all data locally in your web browser. No assessment data is collected, stored, transmitted to, or accessible by Rhode Island Spine Center, LLC, its staff, or any third party. Your responses are not recorded and cannot be retrieved.
Cookies
This Site does not use tracking cookies, advertising cookies, or third-party analytics cookies. Standard session functionality provided by web browsers may apply.
How We Use Your Information
Information submitted through our contact form is used solely to:
- Respond to your inquiry
- Schedule or coordinate appointments
- Provide information you requested about our services
We do not use your information for marketing, advertising, or profiling purposes. We do not sell, rent, or trade your personal information to third parties.
Third-Party Service Providers
We use the following third-party services in connection with this Site:
- Vercel — Website hosting and content delivery. Vercel may process standard server log data. Vercel Privacy Policy
- Web3Forms — Contact form processing. When you submit a contact form, your submission data is transmitted to Web3Forms for delivery to us via email. Web3Forms Privacy Policy
- Google Fonts — Font delivery. Google may collect standard usage data when fonts are loaded. Google Privacy Policy
Data Retention
Contact form submissions are delivered to us via email and retained only as long as necessary to respond to your inquiry. We do not maintain a separate database of website contact submissions.
Data Security
We implement reasonable technical and organizational measures to protect the information submitted through our Site. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable law, including the Rhode Island Data Transparency and Privacy Protection Act (R.I. Gen. Laws Chapter 6-47), you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of the sale of personal information (we do not sell personal information)
To exercise any of these rights, contact us using the information below.
Children's Privacy
This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
HIPAA Notice
As a healthcare provider, Rhode Island Spine Center, LLC maintains a separate HIPAA Notice of Privacy Practices that governs how we use and disclose Protected Health Information (PHI) in the course of clinical care. This Notice is available at our office and provided to all patients. The HIPAA Notice covers information collected during clinical encounters, not information collected through this website.
If you have questions about our HIPAA practices or wish to file a complaint, contact our office directly or file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at hhs.gov/hipaa/filing-a-complaint.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance of the revised policy.
Contact
For privacy-related questions or requests:
Rhode Island Spine Center, LLC
Email: info@rhodeislandspinecenter.com
Phone: (401) 000-0000